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•	Pets can help reduce burnout
•	Stopping destructive communication
•	Dealing with a demanding boss
•	Maintaining speed during slow times

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Your pets do wonders for your wellbeing Because interacting with them increases your oxytocin level and reduces your cortisol level, your own pets can be a huge comfort if you're battling burnout. Learn about this and other ways your pets can help you stay healthier. Read more
SPONSORED CONTENT Do you know your veterinary quality acronyms? Watch these leaders test their knowledge by quizzing each other on acronyms and terminology. Banfield Pet Hospital is focused on creating practices that have quality veterinary care at the heart of everything they do... and having fun while doing so! Quiz yourself and let us know how you do!
Stop destructive communication it its tracks Have a coworker who is exhibiting toxic behavior and ruining practice morale, but you're reluctant to speak up? Dr. Sarah Wooten and technician Tasha McNerney break down some easy ways to have those difficult conversations. Learn more
How to deal with a demanding boss Having a yelling and angry boss only adds to the stress you already experience at your practice. So, what can you do about it? Start by refocusing on your own reactions and behaviors. Read more
SPONSORED CONTENT Monthly payment plans that use your client's existing credit card There's a new payment option that lets pet owners split up veterinary care expenses into equal monthly payments on their existing credit card so there are no applications or credit checks. And even better, there's no chasing payments for you since your practice gets paid upfront. Clients evaluate these payment plans in the calm of the exam room using mobile tablets and pre-service education is also included to reduce checkout desk bottlenecks. Read more.
Ask Emily: How to maintain speed during slow times When business is slow, veterinary teams start to get bored and practice owners start to worry. But practice manager Emily Shiver says slow periods are a great time to attract new clients and encourage current ones to come in. Find out how

Tips and tools

Tips for introducing new pets to a household

Tips for keeping puppies from driving their owners crazy